Winner “Best Digital Private Bank Belgium Award” for the second time in a row

01 October 2018 | Corporate

The Delen app enables you to consult your portfolio, the latest transactions and the status of the exchanges in a real-time, safe and comfortable way. Sending messages to the bank is also one hundred percent secure. The international business magazine remains convinced of the innovative power of the Delen app: for the second time in a row it has recognised Delen Private Bank as the Best Digital Private Bank Belgium.

More and more customers are discovering its benefits; around 45% of our customers now use the app. “The Delen app complements our personal service perfectly,” explains Alexandre Delen, member of the executive committee. “Customers get access to their portfolio 24/7. This transparency comes on top of the personal contact with their account manager.”

Delen Private Bank sets the standard

According to the jury, Delen Private Bank defines the standard and best practices for the financial sector, even if it is a small player. “The bank has succeeded in combining a secure, personal, customer-oriented approach to private banking with an extensive digital offering that is more powerful than its competitors,” stated the jury report. “It did not rest on its laurels for the last twelve months to maintain its leading position.”

The Delen app complements our personal service perfectly

Alexandre Delen confirms that work has been carried out during the past year to further improve the app. “We are committed to continuous optimisation, based on feedback from users. Simplicity and ease of use are key pillars.”

Alexandre Delen

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